"This was a well designed Internet based Training Course. Each module was laid out well in sequence and level of detail. It teaches effective interpersonal communications skills, e.g. verbal, non-verbal, listening skills. It makes effective use of video media to demonstrate examples... Very good overall flow of content." "As with any training, it's too easy to forget the real world application of some of the discussed material. However, the video really brings out the validity of the points and successfully drives them home." "I have worked hundreds of events in my tenure, [and] despite my experience I learned and re-learned lots of helpful tactics that I plan to use at my next event." "The material was presented to the best learning advantage for all who might participate (verbal, visual, interpretive)... I've never been a Company Representative before and I found this training very useful to focus on the task at hand." "What a fantastic tool. I especially liked the video clips since I am a visual learner. The immediate gratification was fabulous. It is rare to take an online course and receive immediate feedback. What a great feature." "The content in text and video format was appropriate and effective in both sequence presented and level of detail. Section quizzes were well designed to reinforce the prior training module section." "Very good video clips, helpful in demonstrating proper way to have an event interaction." "Very good content overall, good use of visuals and well written."